Privacy Policy
At VIGO HOUSE, accessible from https://vigohouse.ca, we are committed to protecting your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy legislation. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to protect it.
1. Information We Collect
We collect information to better serve our customers and provide them with the best experience on our website. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Project-Specific Information: Details about your home construction or renovation project requirements.
- Website Usage Information: IP address, browser type, operating system, and pages visited to improve user experience on our site.
2. How We Use Your Information
Your information helps us provide and improve our services. We may use your data for the following purposes:
- To respond to inquiries and provide requested information about our services
- To personalize your experience on our website
- To enhance website functionality and usability
- To comply with legal and regulatory requirements
3. Consent
By providing us with personal information, you consent to the collection, use, and disclosure of that information as outlined in this Privacy Policy. If you wish to withdraw your consent, please contact us at [email protected].
4. Retention of Data
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once this period has expired, we will securely delete or anonymize your information. If you wish to have your personal data deleted sooner, please contact us with a deletion request.
5. International Data Transfers
In some cases, your personal information may be processed or stored outside of Canada, including on servers or cloud storage located in other countries. We ensure that any cross-border transfers of data are conducted in compliance with applicable privacy laws and that sufficient safeguards are in place to protect your information during transfer and storage.
6. Your Rights
Under Canadian privacy law, you have the right to access, correct, or request the deletion of your personal information. You may also withdraw consent to our use of your information. To exercise these rights, please contact us at [email protected].
7. Notice of Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. When significant changes are made, we will notify you through a prominent notice on our website or by other means. By continuing to use our site, you agree to review this policy periodically and remain informed of any updates.
8. Sharing of Information
We do not sell or share your personal information with third parties, except in the following circumstances:
- When required by law or regulatory authorities
- To trusted third-party service providers who assist us in operating our website and delivering services, subject to confidentiality agreements
9. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is completely secure.
10. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. You may choose to disable cookies in your browser settings, though this may affect your experience on our site.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us:
- Main Office Address: 2 Robert Speck Pkwy Suite 750, Mississauga, ON L4Z 1H8
- Office Hours: Monday – Friday: 10 AM – 6 PM; Saturday – Sunday: Day off
- Phone: +1 647 975 8446
- Email: [email protected]
